Be familiar with Your Legal rights: Disabled Air Passengers

* A disabled man or women may not be declined transportation on the grounds of disability or be required to have an attendant or provide a medical certificate, other than in certain limited instances stipulated in the airline rule.

* Airlines should present deplaning, enplaning and connecting help, this includes both personnel and equipment. (Some minor commuter aeroplanes will not be accessible to individuals with severe mobility problems. When making strategies to travel to small towns, such persons should check on the aircraft type and its ease of access.)

* Airport terminals and commercial airline reservations centers must have TDD telephone devices for persons with hearing or speech problems.

* Travellers with vision or hearing problems must have timely access to the same information presented to other travellers at the airport or on the plane relating to gate assignments, delayed flights, safety, etc.

* New wide body aeroplanes must have a wheelchair accessible toilet and an on-board wheelchair. Airline carriers should place an on-board wheelchair on the majority of other flights upon a passenger's request (48 hours notice required).

* Airliners should allow wheelchairs as checked baggage, and cannot require passengers to sign liability waivers for them (other than for pre-existing damage).

* Most new planes should have movable armrests on 50 percent the aisle seats, and on-board stowage for one folding passenger wheelchair.

* Carriers must permit service dogs to go along with passengers in the cabin, as long as they don't block the aisle or other disaster evacuation avenues.

* Federal aviation administration safety rules identify standards for passengers allowed to remain in emergency exit rows; these persons must be able to carry out certain evacuation-related capabilities.

* Federal aviation administration regulations also prohibit passengers from bringing their own personal oxygen. Most airways will supply aircraft-approved oxygen for a charge, but aren't required to.

* Airlines may not charge for services that are recommended by this rule.

* Airlines must make readily available a specially-trained Complaints Resolution Official if a dispute arises. There should be a copy of the DOT rule at every single airport.

It really is sensible to phone the aircarrier again before your vacation to reconfirm any help that you have requested.